Quest Newcastle

The staff were very friendly and helpful. The response to a leaking tap was timely and effective. The location to the Tram and Trains was excellent. An excellent, very comfortable bed. A very large spacious bathroom-laundry facility.

The 2 bedroom apartment was roomy, clean and airy. There was no musty smell or evidence of poor cleaning. The furniture and curtains were lovely, clean and well kept. The balcony was great as it allowed fresh air into the room which is a feature I always look for when staying away from home and is the main reason for choosing Quest on this occasion. Also, bedroom windows opened for fresh air as well. The bed was a little firmer than is my preference, but this was no big deal. Plenty of pillows and a clean stored blanket in the cupboard. Usual toiletries provided and housekeeping attended daily.

The Staff were friendly and welcoming. Brent was exceptional, helping with places to go for food/activities for my son with a disability. Terry was also lovely. It was well positioned and clean and the apartment we were in was well maintained.

The central location was ideal for our few days in Newcastle over New Year. As we travelled there from Sydney by train, we used public transport (light rail, bus and ferry) over the five days - all very convenient and efficient. It was an easy walk to the supermarket and also to the waterfront with its bars and restaurants. The apartment was quiet, the beds in both bedrooms were comfortable, the kitchen was well-equipped, and the water pressure was fantastic. We decided we didn't need any room cleaning during our stay; however, the friendly housekeeping staff were very obliging when we asked for clean towels, extra toiletries and the removal of garbage.

Perfect location, right up the street from the beach, and trams are a bonus. Rooms are huge with a full kitchen which is great for a family of 4. Only complaint is the amount charged for parking, it should be included in your stay.